JOB 1190
This innovative consultancy is seeking a motivated and detail-oriented Junior Account Manager to join their dynamic team. In this role, you will serve as the primary point of contact for clients, supporting them to ensure their satisfaction and success with our services. You will work closely with senior account managers and other departments to nurture client relationships, resolve issues, and identify growth opportunities.
This is an excellent opportunity for someone looking to grow their career in account management and develop strong client-facing and project management skills.
Key Responsibilities
Act as the primary day-to-day contact for assigned clients.
Build and maintain strong relationships to ensure client satisfaction and retention.
Communicate client needs and feedback to internal teams.
Assist in preparing presentations, reports, and proposals for client meetings.
Track and manage project timelines, deliverables, and budgets to ensure commitments are met.
Coordinate with internal teams to resolve client issues promptly and efficiently.
Identify opportunities to expand client accounts by promoting additional products or services.
Collaborate with the sales team to support the development of new business.
Maintain accurate records of client interactions, agreements, and updates.
Generate regular reports on account performance and client satisfaction.
Qualifications/Experience
1–2 years of experience in account management, customer service, or a related role (internships included).
Strong interpersonal and communication skills (written and verbal).
Proficiency in Microsoft Office Suite, CRM tools, and project management software.
Detail-oriented, organised, and capable of managing multiple tasks simultaneously.
Ability to work both independently and collaboratively in a fast-paced environment.
For more information, please call Cem Bars on 07839 282 803 or by email cem@techfinder.gg